DELIVERY

Our premium cold pressed juices and cleanse packs are hand-prepared in our custom kitchen and delivered chilled in our company owned van direct to your door!

 

DELIVERY CHARGES

A flat delivery fee of $20.00 per order applies to areas highlighted on our Delivery Area Map (below).

If you place an order at our online store and your delivery suburb is outside our area map, delivery cannot be guaranteed. In this case, we will contact you to recommend pick-up of your order or to offer alternative delivery options or refund of your order.

No charge applies to order pick-up from our kitchen in Southport.

DELIVERY TIMES

Customer orders are generally delivered between 6am & 6pm on the date/day you nominate at checkout.

PICK-UP Currently unavailable

Pick up is no longer available but please contact us to see if we can help for special circumstances

MIN. 24 HOURS NOTICE

Due to our required daily production capacity and planning, your order must be received by 11am on the day prior to your delivery date to be guaranteed making our production run.

If you miss the cut-off time and we are unable to accommodate your order on the day you’ve selected, your order will be available on the delivery day and we will notify you if this occurs.

WHERE WE DELIVER

We deliver to & from Ballina to Sunshine Coast and in between.

Delivery days are on the date/day you nominate at checkout.

*Please note: If your delivery address is outside this region, we cannot guarantee fulfilment of your order. It will depend on the number and location of other deliveries we have on the particular day you've selected.  

If your delivery address is outside of delivery area, we suggest that you please contact us at cleansekitchenptyltd@gmail.com to be sure that we're able to deliver to your address on the day you'd like.

IMPORTANT: PLEASE READ

Our Cold Pressed Juice is a completely raw (never heat treated) unpasteurised product.

This means that it is perishable with a limited shelf life and therefore must be kept refrigerated.

Your order is prepared in our kitchen facility on the morning of delivery and is transported to your door in our company owned chill van to ensure maximum freshness and quality.

When it arrives, you or a responsible person must be available to accept your order.

Whilst we take the utmost care in delivering your order to you, we do not accept responsibility for loss, spoilage or theft once your order has been delivered.

If no one is home at the time of delivery – and no special delivery instructions have been provided at the time of your order – our driver will leave your order in the most accessible, sensible place that is possible.

We recommend that as soon as you receive your order that you open the box, check the contents carefully and then refrigerate your juices immediately.

If there is a problem with your order, please contact us at the time of delivery at 0439 659 383 or at hello@thecleansekitchen.com.au

Your order will be delivered to the exact address that you enter during checkout at our website, so please ensure that these details are correct when placing your order and notify us immediately if there are any mistakes or changes.

If we are unable to reach you when delivering your juice, our driver will unfortunately not be able to wait or come back.

You must nominate a fixed address – PO Boxes cannot be accepted.

Whether you order a bundle or a 1, 2 or 3 day cleanse, you will receive your order in one complete delivery.

If you have received a cleanse, we recommend that you read the “Cleanse Success Guide” contained inside the delivery box and commence your cleanse the very next morning.

If you have any specific questions about delivery, please contact us and we’ll do our best to help!