Prepared Fresh, Delivered Chilled!

Our premium cold pressed juices and cleanse packs are hand-prepared in our custom kitchen and delivered chilled same day in our company owned van direct to your door!

Delivery Fees & Times

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DELIVERY CHARGES

A flat delivery fee of $20.00 per order applies to areas highlighted on our Delivery Area Map (below).

If you place an order at our online store and your delivery suburb is outside our area map, delivery cannot be guaranteed. In this case, we will contact you to recommend pick-up of your order or to offer alternative delivery options or refund of your order.

No charge applies to order pick-up from our kitchen in Southport OR our ‘Grab N Go’ Store at The 4217, 10 Beach Road, Surfers Paradise.

When placing your order at our website checkout, you will be required to select the “delivery” or “pick-up” option.

DELIVERY TIMES

Customer orders are generally delivered between 10am & 2pm on the date/day you nominate at checkout:  Monday or Thursday.

 

Pick-up Info

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FREE PICK-UP

Order Pick-Up is available Tuesday & Friday.

If you select the ‘pick-up’ option at our website checkout, your order will be available for collection from 11am on the delivery date that you nominate from our commercial kitchen at:

10/18 Bailey Crescent, Southport,
Gold Coast, QLD. 4215

Our store is address is:

10 Beach Rd, Surfers Paradise. 4217

Pick up from our store is by prior arrangement otherwise your order will be available for collection at our Kitchen in Bailey Crescent, Southport.

*Please note: The pick-up option at Bailey Crescent is for customers that have pre-ordered and pre-paid for their order. We rarely carry any excess stock for sale at our commercial kitchen however, with a little bit of notice, we may be able to rustle together a juice bundle or cleanse for you! 

Walk in for a juice or our ‘quickly becoming famous’, creamy almond mylk cold brew coffee at our Grab n Go store in Surfers Paradise, where a variety of blends from our range are available on a ‘first come, first serve’ basis until sold out.

Order Cut-offs

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MIN. 24 HOURS NOTICE

Due to our required daily production capacity and planning, your order must be received by 11am on the day prior to your delivery date to be guaranteed making our production run.

If you miss the cut-off time and we are unable to accommodate your order on the day you’ve selected, your order will be available on the next pick-up or delivery day and we will notify you if this occurs.

Delivery Area Map

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WHERE WE DELIVER

We deliver to selected suburbs from Burleigh to Southport, east of the Pacific Highway.

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Delivery days are Mondays & Thursdays.

*Please note: If your delivery address is outside this region, we cannot guarantee fulfilment of your order. It will depend on the number and location of other deliveries we have on the particular day you’ve selected.  

If your delivery address is outside of the Southport to Burleigh strip (east of the Pacific Highway), we suggest that you please contact us prior to ordering to be sure that we’re able to deliver to your address on the day you’d like, OR select the ‘Pick Up’ option at checkout.

Other Important Info

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IMPORTANT: PLEASE READ

Our Cold Pressed Juice is a completely, raw (never heat treated) unpasteurised product.

This means that it is perishable with a limited shelf life and therefore must be kept refrigerated.

Your order is prepared in our kitchen facility on the morning of delivery and is transported to your door in our company owned chill van to ensure maximum freshness and quality.

When it arrives, you or a responsible person must be available to accept your order.

Whilst we take the utmost care in delivering your order to you, we do not accept responsibility for loss, spoilage or theft once your order has been delivered.

If no one is home at the time of delivery – and no special delivery instructions have been provided at the time of your order – our driver will leave your order in the most accessible, sensible place that is possible.

We recommend that as soon as you receive your order that you open the box, check the contents carefully and then refrigerate your juices immediately.

If there is a problem with your order, please contact us at the time of delivery on 1300 584 233 or at hello@thecleansekitchen.com.au

Your order will be delivered to the exact address that you enter during checkout at our website, so please ensure that these details are correct when placing your order and notify us immediately if there are any mistakes or changes.

If we are unable to reach you when delivering your juice, our driver will unfortunately not be able to wait or come back.

You must nominate a fixed address – PO Boxes cannot be accepted.

Whether you order a bundle or a 1, 2 or 3 day cleanse, you will receive your order in one complete delivery.

If you have received a cleanse, we recommend that you read the “Cleanse Success Guide” contained inside the delivery box and commence your cleanse the very next morning.

If you have any specific questions about delivery, please contact us and we’ll do our best to help!

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